After Hours Urgent Repairs

Tenant Support

What Qualifies as Urgent Repairs

If you're facing an urgent issue from the list below, please contact the relevant tradesperson directly using the contact details on this page. The trade may be able to troubleshoot your situation over the phone before attending.

  • Non-urgent repairs that are not listed below should wait until the next business day.
  • If a tenant calls a trade for something that is not genuinely urgent, the tenant may be liable for the call-out cost.

During Office Hours Urgent Repairs

Office Hours: Monday to Friday, 9am-5pm.

Outside these hours, including weekends and public holidays, is considered after hours.

Residential Tenancies Act

Anything on this list is defined as an urgent repair under the RTA

  • Burst water service
  • Blocked or broken toilet system (where there is only one toilet)
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • Essential service or appliance for hot water, water, cooking, heating, or laundering not working
  • Gas, electricity, or water supply not working (where there is no area outage)
  • A cooling appliance or service provided by the rental provider not working
  • Safety-related device (e.g. smoke alarm, pool fence) not working
  • Fitting or fixture causing significant water wastage
  • Any fault or damage making the property unsafe or insecure
  • Serious problem with a lift or staircase
After-Hours Trades

Emergency Contractors for Tenants

Use the trade category that matches the urgent issue. Calling the wrong trade or for a non-urgent issue may result in a call-out fee being charged to you.

General & Gas Plumbing

ABNS Plumbing & Carpentry

0407 535 845

General Maintenance

ABNS Plumbing & Carpentry

0407 535 845
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Professional service and care for the property. Any questions we had were answered quickly, and we felt looked after the whole way through.

Need to reach us?

Contact Samma Real Estate

For non-urgent enquiries, our office is the fastest way to reach the team.